Paris flower delivery and custom bouquets with rare seasonal blooms, surprise delivery, handwritten cards, and photo before dispatch on request.
Ordering
How do I order a bouquet with delivery in Paris?
Choose a bouquet on the website and check out, or message us on WhatsApp for a custom bouquet. After payment, you’ll receive a confirmation. We’ll contact you if any delivery details need clarification.
Can you create a bouquet “by mood” if I don’t know flower names?
Yes. Tell us the style (bold / graphic / soft / monochrome), the occasion, and preferred tones. We’ll propose a direction and design it in our signature style—never generic.
Will my bouquet look exactly like the photo?
It may vary slightly—naturally. Every delivery of fresh flowers is unique. We keep the style, silhouette, and palette. If something is unavailable due to seasonality, we substitute with an equal (or higher) quality flower. Bloom stage and slight shade differences can also occur.
Can I order a custom bouquet not listed on the site?
Yes. Share the occasion, palette/mood, budget, and any “no-go” flowers. We’ll propose a concept and confirm the format.
I love a bouquet, but I want a bigger size.
Message us before ordering or add a note: “I want this in 50–70 cm.” We’ll recommend the right volume and price.
How fast do you reply?
Usually quickly during business hours. For urgent same-day requests, WhatsApp is best.
Can I add a card?
Yes. Send the text and we’ll write a handwritten card. If you don’t include your name, we can keep the delivery anonymous on request.
Can I get a photo before dispatch?
Yes, on request—especially useful if you’re ordering from abroad.
What if I don’t like the bouquet?
We want you to be happy. Tell us what didn’t meet your expectations and we’ll do our best to fix it. Important: we can remake a bouquet once to preserve freshness, and it may slightly shift the delivery time.
Delivery
Where do you deliver?
Delivery within Paris (and sometimes nearby areas—ask us). If your address is borderline, we’ll confirm feasibility.
Do you offer same-day delivery in Paris?
Sometimes—depending on request time, flower availability, and logistics. We only confirm what we can deliver at a premium standard.
Delivery time window
Delivery happens within an agreed window. During peak dates, windows may be wider. If timing is critical (surprise/event), let us know in advance.
Can you ask the recipient for the address?
Yes. We only need their name and phone number. Select “I don’t know the delivery address” at checkout. Once we confirm the address with the recipient, we’ll send a payment link for delivery if needed.
Can I change the delivery address or time?
Often yes—if the bouquet isn’t in preparation yet and the courier hasn’t left. Message us as early as possible.
What if the recipient isn’t available?
We plan ahead: concierge, reception, neighbor, safe drop-off, or reschedule. A phone number (recipient or trusted contact) is essential.
Surprise delivery
Yes. We deliver discreetly so the surprise stays intact.
Important — courier waiting time
Courier waits 15 minutes at the address. If the recipient is unreachable or absent, the bouquet returns to the atelier and a second delivery fee applies.
If the bouquet is damaged during delivery
Contact us immediately with photos. We’ll propose a suitable solution (adjustment/replacement/compensation depending on the case).
Delivery fee
Calculated at checkout (or confirmed via message for custom orders).
Anonymous delivery
Yes, on request. If the recipient asks who it’s from, we’ll check with you first.
Payment
Online card payment on the website. Cash to the courier is not accepted. Payment after delivery isn’t available. Cancellations are possible before preparation/logistics starts; once the bouquet is made or dispatched, cancellation is usually not possible. No returns for perishable goods, but if something is wrong, send photos and we’ll resolve it.
Quality, seasonality & rare flowers
We often work with seasonal and rarer varieties, so availability changes. We prep stems properly and assemble carefully so flowers arrive in the strongest condition possible.
Corporate orders & floral décor
Yes: corporate gifts, office bouquets, subscriptions. We also provide floral décor for private dinners, small events, brand moments, and table/entrance styling—send date, location, references, and budget.
Care
Clean vase, cool water, recut stems, remove leaves below waterline, keep away from heat/sun/fruit. More details on our blog; personalized advice via WhatsApp.
Contact
WhatsApp: +33 6 13 94 14 74
Email: contact@lefeudesfleurs.com